Reputation management
Fundamentals of technical services management (ALA fundamentals series)
How libraries and librarians help : a guide to identifying user-centered outcomes
Analyzing library collection use with Excel
Fundamentals of collection development and management
High tech, high touch : library customer service through technology
Teen spaces : the step-by-step library makeover
Outstanding library service to children : putting the core competencies to work
Early literacy storytimes your library : partnering with caregivers for success
Perpustakaan otomasi pengelolaan : berbasis senayan library manajement system (SLiMS)
An action plan for outcomes assessment in your library
Administration of the small public library
Checklist of library building design considerations
Usability testing for library web sites : a hands-on guide
The enduring library : technology, tradition, and the quest for balance
From outreach to equity : innovative models of library policy and practice
Measuring your librarys value : how to do a cost-benefit analysis for your public library
Privacy and confidentiality issues : a guide for libraries and their lawyers
Virtual reference best practices : tailoring services to your library
Standar Nasional Indonesia manajemen koleksi perpustakaan : SNI ISO/TR 19814:2017 = information and documentation-manajemen of library collection